Terms of Trade
Cancellation, no shows and refund policies
Please contact Queenstown Combos as soon as possible to cancel or amend a booking.
Once you make a booking with Queenstown Combos we reserve your space on the requested activities. “No Shows” or bookings cancelled within 48 hours of departure may incur full payment or a cancellation fee. Special conditions apply.
All prices are quoted in New Zealand Dollars and include GST.
Expected confirmation calls
Some trips require minimum numbers to run. Please call to re-confirm your trip 24 hours before departure – 0800 423 836.
Important booking policies and information
Minimum age policies vary for each activity. See FAQ’s
Safety is paramount to Queenstown Combos. Queenstown Combos reserves the right to cancel any activity for safety reasons. Refunds will be issued for any activity canceled by Queenstown Combos for safety reasons.